My Website Hacked (Net4Domains Website Hosting sleazy security and service)
Today when i visited my website i was SHOCKED to find that my webs
ite was hacked.
Now the hacker mentions about Turkey and I do not remember any of my friends or foes living there. Anyway Like a good netizen I tried to complain about this on phone to Net4Domains office here in Pune my hosting provider, and (noone lifts phone its X Mas right!!!). Then I try to log a issue in my Net4Domains account and even that refuses to work. "Database not available due to unspecified reasons"
fixed.
As of now I have backup of my website (being a DBA teaches you at least that) and have reverted it for now. Meanwhile if you see something silly please do ignore it.
PS :
1) Just now spoke to customer care who rudely tells me that I MUST have shar
ed my userid/password. It takes some time and lot of convincing before I make him realize that this is a shared server hosting and it must be affecting many others apart from just ME. Reluctantly he takes down my complaint. : ( Hope its not affecting many people.
2) Doing a google search on the hackers message takes me to an Urdu website selling Attars (Perfumes) now what on earth has that got to do with ME.... !!!!!
Update : 27 Dec 08
Net4Domains resets my FTP password on its own. and asks me to get the new password after login to their site.

They also tell me that whatever complaint I made 2 days ago "they are unable to find relevent details". (Pls note that this complaint was taken by their own staff on phone)

and yes when I call them on number mentioned no-one picks up the call and the voice tells me Voice mail box is full. Make whatever you can make of it. : |


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